DIGITAL ARCHIVE ASSISTANT

Join us as we go to the world’s poorest places – so the most vulnerable children are not left behind.

About Hope and Healing International:

We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest communities.

About this Role:

Employment status: Part-time – 20 hours per week

Hourly rate: $20

Location: Work from home

The primary role of the Digital Archive Assistant is to vet and process child sponsorship profiles in preparation for donor pairing. The Digital Archive Assistant will also work to catalogue interview stories and photo resources representing Hope and Healing International’s program work allowing Hope and Healing to share its message of hope and healing.  

Essential Duties & Responsibilities:

Profile reporting: ongoing job throughout the week 

• Receive profiles via the healinghugs Smartsheet Portal / Partner Dashboards
• Update partner’s target numbers when partner submits through their Smartsheet form and profiles are vetted

Profile vetting: ongoing job throughout the week 

• Ensure photos meet healinghugs requirements / child safeguarding guidelines
• Data must be vetted to ensure it matches intake/consent form and cross check to make sure it matches child in the photos
• Crop photos to meet vendor’s printing specs
• Archive imported photos to the healinghugs Cloud drive 

Resource Archiving: on an as-needed basis

• Ensure client photos and interview stories are archived in proper collections
• Ensure proper key words are tagged for each resource, ensuring easy searching and location for our staff

Our ideal candidate would have: 

• High School Diploma
• Working knowledge of MS Office
• Working knowledge of photo editing software (Photoshop)
• Editing skills – knowing what to enhance and what to take away from images
• Ability to upload and maintain a photo database system
• Must be adept at keeping to schedules and can meet targets
• Ability to work independently
• Willingness to work on repetitive tasks with no issue
• High attention to detail and is well organized

Working conditions and other requirements:

• Remote work
• Must be fully committed to the core values and mission of Hope and Healing

Why would you want to come and work with us?

• You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.
• We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.
• Employees’ wellbeing is our priority. We have ergonomic and comfortable workspaces/rooms, fitness reimbursement, preferred membership pricing at Goodlife gyms and an Employee Assistance Program (EAP).
• We encourage employees’ professional growth. You will be eligible for paid training and development.

If this tempts you even a little bit and you meet the minimum requirements, let us set up a conversation.

Please forward your cover letter and resume to hr@hopeandhealing.org by March 29, 2023

Only applications with cover letters will be considered 

Learn more about Hope and Healing International here

The safety of our staff is of the utmost importance to us; therefore, considering the issues surrounding COVID-19, we wanted to let job applicants know that Hope and Healing International’s employment offers are conditional upon new hires being fully vaccinated against COVID-19.

Hope and Healing International is a ‘child-and-adults-at-risk-safe organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening.

Hope and Healing International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hope and Healing International strives to ensure that all recruiting processes are accessible. If you require an accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

Executive Director

Location: Richmond Hill, Ontario, Canada    

If you are an executive leader with a deep belief in every child’s intrinsic value and potential as a beautiful creation of God, looking to use your experience to make smart, evidence-based decisions with an organization invested in breaking the cycle of poverty and disability for children in the world’s poorest communities, we are looking for you.

Hope and Healing International:

Hope and Healing International cares deeply that girls and boys with impairments in the poorest communities of the world live healthier, happier, longer lives. We know from evidence and experience that too many of these children are sick, dying, lonely, uneducated and abused. They are forgotten again and again by their communities, their governments, and too often by development organizations. 

As Christians, we believe in the intrinsic value and God-given potential of every child. Our programs are child-centred. We partner with children, families, communities and local governments to ensure more kids with disabilities have healthy bodies, learning minds and resilient spirits.

Executive Director:

Reporting to the Board, the ED will be responsible for leading Hope and Healing International to achieve the Board-established Ends of the organization, ensuring continued and growing impact on the lives of vulnerable children, donor stewardship, financial sustainability, and a healthy high-performing team culture.

Supported by a strong senior Leadership Team, the ED will work collaboratively to implement a Board-approved strategic plan and see these priorities through to direct positive impact for children with disabilities living in poverty. Hope and Healing International is in the final year of its three-year “Choose Hope 2023” strategic cycle. Our new ED will be empowered to implement the new Board-approved three-year strategic plan, called Child Hope 2026. 

Key Areas of Accountability:

Strategic Leadership

The ED will work collaboratively with the Board and Leadership Team to advance the strategic direction of Hope and Healing International. Initially, the ED will ensure that the Board-approved three-year strategic plan is implemented, overseeing strong operational plans and impact reporting mechanisms. Within 18 months of the successful launch of the strategy, the ED will turn attention to refining and reimagining the vision and preparing for the next strategic cycle.

Building Culture

The ED will be responsible for building and maintaining a purpose-driven, results-oriented, continuously learning culture. The ED will model the values of the organization: valuing all people as Jesus does, encouraging an understanding of Christian faith that drives staff and partners to acts of love, putting the most vulnerable children first, recognizing the ability and potential in all children, and communicating honestly and openly. 

Financial Responsibility

The ED is responsible for the financial health and sustainability of the organization. Reporting regularly to the Board and Finance Committee, the ED will work closely with the Chief Financial Officer and broader Leadership Team to ensure that annual revenue goals and expense budgets are responsibly forecasted and met. The ED is expected to have strong financial and business acumen.

Partnerships and Fundraising

As the leader of Hope and Healing International, the ED has ultimate accountability for success in fundraising and awareness-raising and needs to effectively communicate a compelling vision of the organization’s work to a variety of supporters and partners – individuals, business owners, government officials, and peer organizations. The ED will work closely with the marketing teams to inspire, challenge, excite and thank potential and current donors. The ED will represent Hope and Healing International within the Canadian and global context, helping to highlight and create a sense of urgency around the conditions and the lack of services faced by children with disability in the poorest communities of the world. Significant experience is required for success in this role.

Specifics and Qualifications

This is a full-time position based in Richmond Hill, Ontario. Work availability outside regular business hours must meet the needs of international program work and to meet the requirements of donor meetings, etc. Working at the Hope and Healing International office in Richmond Hill, Ontario, you will receive a competitive salary on the range of $160,000 – $220, 000 in addition to other benefits. There will be international and domestic travel involved in this role, with potential exposure to demanding physical and environmental conditions, including any mandated vaccinations.

Here are some of the qualities and skills that we will be looking for in potential candidates:

• An active Christian faith
• A passion for serving the most vulnerable children – those caught in the cycle of poverty and disability
• A deep understanding of the root causes of poverty and injustice in the world
• Demonstrated experience working respectfully with vulnerable populations across cultures and faiths
• A desire to implement and add value to the existing strategy and theory of change now, and the ability to identify and develop a new strategic horizon over time
• A collaborative and inspirational leader with strong people skills and the ability to build strong partnerships and relationships
• Exceptional verbal and written communication skills
• Demonstrated fundraising success and a robust network
• Ability to travel internationally in demanding physical and environmental conditions, including any mandated vaccinations
• Eligible to work in Canada and can obtain work or travel visas as necessary
• Ability to work in person at the Hope and Healing office in Richmond Hill, Ontario
• 10+ years of experience working in a senior leadership capacity

How to Apply

The ED recruitment process is being led by the Board Selection Committee and is facilitated by Rob Luke of Allen Leigh Consulting. The initial step of the selection process is being facilitated by Allen Leigh Consulting, who will be conducting initial interviews. Applications can be submitted online https://allenleighconsulting.bamboohr.com/careers/67

When applying, please provide your resume and a cover letter that includes a brief description of your interest in Hope and Healing International and why you feel you would be a good fit for the team, given our mission.

Hope and Healing International is committed to equity and values diversity and welcomes applicants from diverse backgrounds. We provide accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet their accommodation needs.

Hope and Healing International is a ‘child-and-adults-at-risk-safe organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening. Please also note that Hope and Healing International’s employment offers are conditional upon new hires being fully vaccinated against COVID-19.

Applications and referrals will be accepted starting January 16, 2023 and will continue until the successful candidate is selected. The Board and Leadership Team would like to thank everyone who has taken the time to prayerfully discern this role and apply.

MARKETING ANALYST

Join us as we go to the world’s poorest places – so the most vulnerable are not left behind.

About Hope and Healing International:

We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest communities.

About this Role:

Employment status: Salaried, Full-Time (35 hours per week)

Salary: TBD + Benefits & RRSP

Location: 1600 16^th Ave – Unit 1, Richmond Hill, Ontario

Reporting directly to the Director, Marketing, the Marketing Analyst is responsible for examining data, reports, and processes that will help marketing make informed decisions and maximize revenue to ensure new and existing supporters experience a meaningful journey with Hope and Healing International and engaging them more deeply with the cause and brand.

Why would you want to come and work with us?

• You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.
• You can bring your faith to work – it makes for an awesome atmosphere.
• We provide a comprehensive health benefits (medical, dental, vision, etc.)
• We want to support your plans for retirement, so we provide a generous RRSP contribution, up to 5% of your annual salary.
• We believe in meaningful time off, so we offer 15 paid vacation days starting from the first year of service, 10 paid personal days and days off to volunteer and for spiritual growth.
• Flexibility and work-life balance are important to us, so we provide hybrid work model (three work from home days each week for most roles) and remote work opportunities available. (We supply equipment for remotely work)
• We love spending time with friends and family, so we work early on Fridays in the summer to allow our team to enjoy some fresh air and sunshine.
• We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.
• Employees’ wellbeing is our priority, we have ergonomics and comfortable workspaces/rooms, fitness reimbursement, preferred membership pricing at Goodlife gyms and Employee Assistance Program (EAP).
• We encourage employees’ professional growth, you will be eligible for paid training and development.
• Access to the organization onsite parking (free)

Essential duties and responsibilities:

• Analyzing campaign results and providing recommendations for future enhancements, seeking to increase revenue results
• Gathering reports and examining organizational processes to develop successful marketing enhancements to the donor database systems, business rules and reports
• Planning – evaluating the current state of the organization’s reports and processes, identifying enhancements and objectives to be achieved, and formulating course of action to attain these objectives
• Preparing detailed reports on marketing KPIs, donor experience, and market trends
• Organizing – organizing and coordinating staff to implement the process enhancements and business rules
• More specifically, Marketing Analyst will:
• Analyse campaigns, data pulls, and reports to recommend changes to the donor data segmentation, creative learnings and reported donors’ experiences to increase net revenue
• Define tactics, identify KPIs, and set realistic objectives for organizational business enhancements
• Assist Marketing team by compiling details for data segmentation, reports, and processes
• Plan and implement business improvements to enhance donor experiences as well as staff effectiveness
• Prepare reports, collect business intelligence data and compile information
• Lead projects and provide clear direction to improve organizational data processes and implementation of identified enhancements
• Monitoring trends to identify and recommend enhancements to maximize donor revenue, donor retention and business efficiencies
• Facilitation and organization of marketing priorities requiring DSS support

Our ideal candidate would have:

• A college/university degree with a focus on analytics, statistics, marketing and business development or equivalent
• 5 to 7 years of prior relevant experience, preferably within the not-for-profit sector
• Experience leading cross-functional teams
• Extremely effective interpersonal and networking skills with a professional presence and manner
• Outstanding insight and analytical thinking
• Proven planning and scenarios skills
• Demonstrated ability to recognize and direct data and reporting needs
• Excellent organizational, planning and time management skills
• Strong attention to detail to review data requirements efficiently and accurately
• Ability to manage multiple priorities within tightly prescribed timelines
• Being versatile, flexible, and willing to work within constantly changing priorities
• Administrative skills with experience in creating graphics, flow charts and documenting processes
• Team player
• Strong computer skills, including use of Microsoft Office applications and familiarity with integrating various technologies to support marketing efforts
• Knowledge of Donor Management software – Donor Studio would be an asset

Working conditions and other requirements:

• Standard office environment
• Hybrid work from home and office option
• Must have a reliable source of transportation
• Must be fully committed to the core values and mission of Hope and Healing

If this tempts you even a little bit and you meet the minimum requirements, let us set up a conversation.

Please forward your cover letter and resume to hr@hopeandhealing.org
by January 19, 2023

Only applications with cover letters will be considered

Learn more about Hope and Healing International here

The safety of our staff is of the utmost importance to us; therefore, considering the issues surrounding COVID-19, we wanted to let job applicants know that Hope and Healing International’s employment offers are conditional upon new hires being fully vaccinated against COVID-19.

Hope and Healing International is a ‘child-and-adults-at-risk-safe organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening.

Hope and Healing International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hope and Healing International strives to ensure that all recruiting processes are accessible. If you require an accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

MARKETING SPECIALIST, REGULAR GIVING

Join us as we go to the world’s poorest places – so the most vulnerable are not left behind.

About Hope and Healing International:

We are a Christian organization, working to bring hope and healing for children with disabilities in the world’s poorest communities.

About this Role:

• Employment status: Salaried, Full-Time (35 hours per week)
• Salary: TBD + Benefits &RRSP
• Location: 1600 16^th Ave – Unit 1, Richmond Hill, Ontario

Reporting directly to the Manager, Regular Giving Strategy, the Marketing Specialist, Regular Giving is responsible for reviewing reports and processes that will help make informed decisions and maximize results. As well as assisting in the process of ensuring new and existing supporters experience a meaningful journey with healinghugs and engaging them more deeply with Hope and Healing International’s cause and brand.

Essential duties and responsibilities:

• Analyzing campaign results and providing recommendations for future enhancements, making recommendations to increase retention and revenue results.
• Compiling and analyzing information and suggesting changes to tasks and or processes.
• Marketing Communications – reviewing communications, providing feedback on edits as well as recommendations on enhancements to content and communication channels such as mail, digital and face-to-face products.
• Assisting in the preparation of detailed reports on Regular Giving performance as well as post campaign analysis and assisting in preparation of status reports.
• Organizing – tracking responses and feedback through Smartsheet input, as well as tracking and providing deliverables on-time.

Other duties and responsibilities:

• Analyse campaigns, processes, and reports to recommend changes to the donor data segmentation, creative learnings and reported donors’ experiences to increase net revenue and retention
• Review tactics, track KPIs, and provide recommendations for Regular Giving acquisition and cultivation enhancements.
• Provide assistance to Manager, Regular Giving by compiling details for KPI’s, reports, or processes.
• Review and track invoices and confirm track to budget.
• Compile information, assist in report preparation, and review of reports.
• Participate in projects and provide input to improve Regular Giving organizational processes
• Monitor trends to identify and recommend enhancements to maximize donor revenue, donor retention and business efficiencies.
• Engage with internal staff such as Decision Support Services, Donor Relations, and Donor Services as required to advance Regular Giving programs.
• Access Studio Enterprise to validate data lists to support acquisition and cultivation channels.
• Engage with external canvassing agencies providing support of acquisition.

Why would you want to come and work with us?

• You will work shoulder to shoulder with people excited about changing the world for children with disabilities so they can go to school, play and thrive in their community.
• You can bring your faith to work – it makes for an awesome atmosphere.
• We provide comprehensive health benefits (medical, dental, vision, etc.)
• We want to support your plans for retirement, so we provide a generous RRSP contribution, up to 5% of your annual salary.
• We believe in meaningful time off, so we offer 15 paid vacation days starting from the first year of service, 10 paid personal days and days off to volunteer and for spiritual growth.
• Flexibility and work-life balance are important to us, so we provide a hybrid work model (two work-from-home days each week for most roles) and remote work opportunities.
• We love spending time with friends and family, so we end work early on Fridays in the summer to allow our team to enjoy some fresh air and sunshine.
• We observe the National Day for Truth and Reconciliation with a day off and emphasize that the recognition and commemoration of the tragic and painful history and ongoing impact of residential schools is a vital component of the reconciliation process.
• Employees’ wellbeing is our priority. We have ergonomic and comfortable workspaces/rooms, fitness reimbursement, preferred membership pricing at Goodlife gyms and an Employee Assistance Program (EAP).
• We encourage employees’ professional growth. You will be eligible for paid training and development.

Our ideal candidate would have:

• College / university degree with a focus on marketing, communications, analytics or equivalent
• 3 to 5 years of prior relevant experience, preferably within the not-for-profit sector
• Experience working in cross-functional teams
• Extremely effective interpersonal and networking skills with a professional presence and manner
• Outstanding insight and analytical thinking
• Excellent organizational, planning and time management skills
• Strong attention to detail to review data requirements efficiently and accurately
• Ability to manage multiple priorities within tightly prescribed timelines
• Being versatile, flexible, and willing to work within constantly changing priorities
• Administrative skills with experience in creating creative briefs, graphs, and presentations
• Team player
• Strong computer skills, including use of Microsoft Office applications and familiarity with integrating various technologies to support marketing efforts. Knowledge of Donor Management software – Studio Enterprise would be an asset

Working conditions and other requirements:

• Standard or Hybrid office environment
• Must be fully committed to the core values and mission of Hope and Healing International

If this tempts you even a little bit and you meet the minimum requirements, let us set up a conversation.

Please forward your cover letter and resume to hr@hopeandhealing.org

by March 3, 2023

Only applications with cover letters will be considered 

Learn more about Hope and Healing International here

The safety of our staff is of the utmost importance to us; therefore, considering the issues surrounding COVID-19, we wanted to let job applicants know that Hope and Healing International’s employment offers are conditional upon new hires being fully vaccinated against COVID-19.

Hope and Healing International is a ‘child-and-adults-at-risk-safe organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening.

Hope and Healing International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hope and Healing International strives to ensure that all recruiting processes are accessible. If you require an accommodation, please advise HR in advance of attending the interview.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.